Schedule of
acceptable documents

All address verification documents must:

  • Be valid
  • Reflect the company, cc, trust or entity’s name
  • Reflect the current physical street address of the entity
  • Be a clear scanned copy or electronic copy
Document TypeDocument Issue DateValidity Period
Bank statement/
Less than three months
  • Only acceptable from a bank operating from, or incorporated in, a Financial Task Force (FATF) member country
  • Must indicate an existing product relationship with the institution, excluding marketing metreial
  • If obtained from a bank directly, it must include the bank enquiries stamp
  • Please note that transaction history is not considered a bank statement
Insurance company contact or letterLess than one year
  • Must be on the letterhead of the insurance company
  • Letter or contract must confirm the existence of a long-term or short-term insurance policy
  • FSB number must be visible/recorded on the document
Lease or rental agreementMust be in date
  • Must be signed by the client (tenant/lessee) and the landlord/Lessor
  • If the lease has expired and the residential address ia as per the lease, the terms must be reviewed to confirm that the lease allows for continued occupancy. Cofirmation of occupancy must be optained from the landlord/lessor
Levy cetificate issued by a body corporate, Home owners, Association or managing agentLess than three months
  • Applicable for properties in sectional title, cluster or share-block developments
  • Must be on the letterhead of the applicable body corporate, home-owner’s association or managing agent
Mobile phone or Telkom accountLess than three months
  • Mobile phone accounts only from South African mobile phone companies (eg. MTN, Vodaphone etc.) The United Kingdom and Australia will be accepted
Utility billLess than three months
  • Be on the utility provider’s letterhead
Tax certificateDocument Issue Date
  • Not eFiling documentation
  • Official SARS