Schedule of Acceptable Documents

All address verification documents must:

Be valid
Reflect the company, cc, trust or entity’s name
Reflect the current physical street address of the entity
Be a clear scanned copy or electronic copy

Document TypeDocument Issue DateValidity Period
Bank statement/ correspondenceLess than three monthsOnly acceptable from a bank operating from, or incorporated in, a Financial Task Force (FATF) member country
Must indicate an existing product relationship with the institution, excluding marketing material

If obtained from a bank directly, it must include the bank enquiries stamp

Please note that transaction history is not considered a bank statement
Insurance company contact or letterLess than one yearMust be on the letterhead of the insurance company
Letter or contract must confirm the existence of a long-term or short-term insurance policy

FSB number must be visible/recorded on the document
Lease or rental agreementMust be in dateMust be signed by the client (tenant/lessee) and the landlord/Lessor
If the lease has expired and the residential address ia as per the lease, the terms must be reviewed to confirm that the lease allows for continued occupancy. Cofirmation of occupancy must be optained from the landlord/lessor
Levy cetificate issued by a body corporate, Home owners, Association or managing agentLess than three monthsApplicable for properties in sectional title, cluster or share-block developments
Must be on the letterhead of the applicable body corporate, home-owner’s association or managing agent
Mobile phone or Telkom account Less than three monthsMobile phone accounts only from South African mobile phone companies (eg. MTN, Vodaphone etc.) The United Kingdom and Australia will be accepted
Utility bill Less than three monthsBe on the utility provider’s letterhead
Tax certificate Document Issue DateNot eFiling documentation
Official SARS
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